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FIGHTING BACK AGINST FAKE REFRIGERANTS

Counterfeit RefrigerantsPodcast, audioCounterfeit and illegally imported refrigerants pose real safety and health concerns to HVAC technicians and consumers, as we detailed in our earlier post (see Beware of Fake Refrigerants!).  In recent years, with the curtailment of the refrigerant R-22 and its subsequent rise in price, this problem has gotten worse.  Now, there is much more scrutiny by the various authorities such as the EPA, IRS, and customs officials.

The Industry Fights Back

Dupont refrigerant, Hologram label, Anti-CounterfeitDupont hologram label, Izon Refrigerant, Anti-counterfeitThe HVAC industry now has much greater focus on recordkeeping and knowing the source of all supplies. To fight against counterfeit labeling, one refrigerant manufacturer has added a patented security hologram that provides immediate visual verification that the refrigerant is a genuine DuPont product.  The Izon® label is a unique 3D security system and contains an embedded code that allows for greater product tracking and traceability (see more info here).  Some refrigerant suppliers have begun routinely testing the contents of refrigerant cylinders they receive, using a halide test or a portable refrigerant analyzer, to spot contaminants and counterfeit products before they wind up in a consumer's system.

What You Can Do

Here are some things you do, to avoid becoming a victim of counterfeit refrigerants:

  1. Price CheckPrice: If the pricing you are quoted seems too good to be true, it probably is. The going price per pound for R-22 is about $45-95, and for R-410a it is $30-70. Know what you're getting and whether the price includes installation. Get quotes from multiple suppliers. If one seems crazy low, it could be it is an illegal import or counterfeit.

  1. Selling to Consumers: Although you can find cylinders of refrigerant selling online for much cheaper, it is illegal for a retailer to sell directly to consumers or to anyone who does not possess EPA 608 certification. If they will sell directly to you without this certification or do not ask to verify your certification, that is a big red flag!

  1. EPA 608 CertificationKnow your Supplier/Contractor: How long has your supplier or contractor been around? What is their reputation? Can you get in contact with them when you need to? Seek online or first-hand reviews from their customers. Verify that your HVAC technician carries Section 608 certification from the EPA. If they can't or won't show you proof of certification, that is a big red flag.

  1. Refrigerant cylindersVerify the Cylinder: Look closely at the labeling of the refrigerant your technician is using. Product names such as R-22a, 12a and 290 should not be used in a residential HVAC system. Verify that the technician is adding refrigerant from a cylinder that is clearly marked to be the "right" kind (if your system needs R-22 that it says R-22 on it) and has the manufacturer's name on it.

  1. Refrigerant LabelLabel Your Unit: Always insist your contractor/installer label your unit with the type of refrigerant they added. If they did use a legal R-22 substitute, such as R-422D, make sure it is labeled as such. That way, the next technician working on the system won't put R-22 in your now 422D unit. 

Important Tip
Filling Refrigerant, HVAC Service, Freon If you're having to add refrigerant to your system, it means you have a leak (see our post Fix the Refrigerant Leak Now!). If you have an older HVAC system that uses R-22, consult a reputable HVAC technician to see if it makes sense to continue investing in your existing system or if you'd be better off replacing it with a system that uses the more environmentally friendly R-410A refrigerant. Unfortunately, R-22 charged units are not compatible with R-410A refrigerant, so you'll have to replace the entire system (to help you weigh the pros and cons, see our post Repair or Replace?). On the bright side, if you do invest in a new unit, it will be more environmentally friendly and energy efficient, so you'll save money on your monthly cooling costs… and those long-term savings can really add up!

Important Tips & Advice

 

 

You often don't think about your heating or air-conditioning system until something goes wrong. But there is so much you can do to help keep your system from breaking down. We regularly post information to help you learn what you can do to keep your system running, to save money and energy.  Search our many posts, videos, and podcasts, for valuable information that is never a sales pitch. Subscribe to receive an email when something new is posted, so you won’t miss any important tips.

Choosing a Repair Company

Whether you’re talking about heating or cooling, repairing or replacing a system, you want a company that can advise you reliably based on what is in your best interest, not based on what is convenient or what earns them the most money (commissions). We'll help you choose the best solution to fit your needs. Check out our many posts at HVAC News You Can Use and our podcasts.

Going Green

We're concerned about the environment and know all the latest technologies - such as geothermal systems, LED lights, and smart thermostats - that can reduce energy and put more "green" in your pocket!  We've provided HVAC systems in certified LEED buildings and written many posts on ways to Go Green.

The Sign of Service

We are a repair company performing a full range of commercial and residential heating, air conditioning, energy management and comfort products service, maintenance, and installation. We are a locally-owned company serving Nashville-Davidson County and the surrounding counties including Williamson, Rutherford, Wilson, Sumner, Robertson, and Cheatham.

Who We Are

Our service technicians are fully trained and experienced.  We can tackle the most complicated system to the simplest of systems – from large commercial plants to single-family homes.  Our ownership group of Eddie Hutton, Tony Anderson, Roger Eldridge,  Swaney Powers and Alan Seilbeck have over 125 years combined experience as leaders in the HVAC industry.

Dispatch

We are proud of our dispatchers that respond to your telephone call. When your system is down they make things happen. Our trucks are loaded with most parts needed for a quick repair. You can call day and night 7 days a week. Our normal weekday hours are 7:00AM to 5:00PM. Click on the button below to schedule a service call online. Emails and forms can only be answered weekdays from 7-5.”  

615-832-8500 Online Service Call

Maintenance

Did you know you should service your HVAC on a regular schedule – just like you would your car?  We have specialized maintenance programs to ensure the clean, energy efficient and safe operation of your HVAC systems.  This helps minimize service interruptions/breakdowns and maximize your equipment's lifespan.  All maintenance contract customers are assigned a primary technician that will get to know your facility and equipment and will treat it like his own.  You’ll receive discounts on repairs or new installations, and get priority service when it is cold or hot outside and you need service promptly.  Plus, maintenance contract customers are never charged overtime rates for emergency services after-hours, weekends or holidays. We’ll teach you how to save on maintenance costs by showing you things you can do yourself and when you need a technician. Here are some good posts:  Repair vs. Replace, Things to Try Before Calling for Service, Springtime Tips that Pay Off.

Commercial

Our team takes on HVAC projects for office, school, retail and industrial facilities. Check out these case studies:

Replacement of a 250-ton Cooling Tower

Ductless HVAC at Brentwood Middle School