Saturday, 31 January 2015
Another Government Regulation?

Tony Anderson, Partner, discusses the new federal goverment regulations for home HVAC systems.

Effective January 1, 2015 all manufacturers of HVAC equipment can no longer manufacture 13 SEER equipment meaning that you can only buy a complete system with a 14 SEER or better rating.  Commercial HVAC systems are not subject to this regulation.

The repair on any piece of equipment is a personal decision. For example if you are going to stay in your home for the next five years and your eight-year-old 13 SEER HVAC, which uses the phased-out R22 refrigerant, needed a new blower motor, you may want to do that repair.  If you're only going to be there a year or two, for sure you'll want to repair it, rather than replace it.  But if you are going to be there for the long haul (10-15 years), you may consider replacing it with a new 14 SEER system that uses the new R410 refrigerant. You'll get many better features: these newer systems are quieter, they have better blower motors, and the the whole works (compressor, bearings, etc.) are built better with higher efficiencies.

People ask why are we doing this?  It's just like your car. Every time you look at the gas mileage ratings on cars, it continues to get better and better.  That didn't naturally happen; it's mandated by the government.  Same thing in our industry. Heating and air conditioning equipment would have remained at an 8 SEER rating if something better hadn't been mandated.  Just during my career, the industry has gone from an 8 SEER to 10, 12, 13 and now we are at 14 as the minimum.  Check the yellow tags that come on your equipment to learn what the SEER rating is. These new regulations are good for the consumer because they mean lower utility bills, good for our industry because it forces continual innovation, and they are good for our environment because they consume less energy and deplete the ozone less while providing the same or better comfort level.

Posted on 01/31/2015 10:03 PM by Tony Anderson
Thursday, 15 January 2015
No Heat? What Should You Do?

Something is not working quite right.  All you know is that it's cold and your heat does not seem to be working as it should.    Listed below are some common issues, their common causes, and tips on how you may be able to fix the problem yourself, before contacting a service technician for repair.  This can save you time and money. 


1.   Filter-related Issues

  • Dirty filters are the most common cause of heating (and cooling!) problems because they restrict airflow.  When the filter is clogged and the system can't "breathe," the heat exchanger will overheat and shut off too quickly, and your house won't warm up. It also causes the blower to run hard and for long periods of time, with little heat coming out, and could shorten its lifespan.  Dirty filters also cause soot buildup in the system, reduces your system's efficiency (thus costing you more money to operate), and shortens its life.  This is an easy solution: replace all filters. Be sure to check for the correct size (they are sold by size, not manufacturer).  Get the highest-rated ones you can afford to get the best indoor air quality and performance.  Important tip:  When you replace the filters, make sure the arrows on the filter are pointing towards the furnace (away from you).  Never try to skimp by vacuuming and re-using filters.
  • Listen for a whistling sound.  This is a sign that the system is not getting enough air, due to a clogged filter or obstructed airflow.  If you've already changed the filters and still hear the whistle, then there may be an obstruction elsewhere in the system. Check to make sure all the registers are open and unblocked.

2.   Thermostat-related Issues  

  • If the display on your thermostat is blank, it could be there is no power to the thermostat.  A tripped circuit breaker or fuse could be the problem, possibly caused by a power outage, power surge, lightning strike, or storm. Reset the tripped circuit breaker or replace the fuse. Make sure all the wires going to the thermostat are connected and not loose.  Useful tip: If you've lost your owner's manual for your thermostat, most major-brand manuals can be found on the web-just go to the manufacturer's web site.
  • Check that the thermostat is in heat mode. If it's a programmable thermostat, switch it to manual control and set it for 5 degrees above the room temperature, and wait to see if the heat cycles on.   For programmable thermostats, check that it is set to the correct day and time (am or pm). 
  • If your thermostat is battery-powered, or relies on battery for backup power in case of a power outage, it could be that the battery needs replacing.  If you have a programmable thermostat, and had a recent power outage, it could be that without a functioning battery backup, all of your settings have been wiped out by the power outage and the thermostat reverted to its default program. 
  • If your thermostat has a switch to control the furnace fan, switch the fan "On" (as opposed to "Auto" or "Off").  If you do not hear the fan coming on, go to one of the supply registers and see if you can feel any air coming out. If the fan is not running, there may be no power to the furnace.  If the fan runs, but the air coming out is cold, you have a problem with the furnace (or heat pump) itself.

3.   Electrical-related Issues

  • Check to see if the circuit breaker or fuse controlling the heating system is tripped or blown.  If a breaker has been tripped it will be in a position that is between ON and OFF. Reset the breaker by turning it all the way OFF, then back ON. If your home has fuses, check to see if the fuse for the furnace is blown. If so, replace it with the same size and type of fuse. Do not increase the size of the fuse. Important Tip:  If a breaker keeps tripping or a fuse keeps blowing, contact a qualified service technician to inspect your system to determine why you are having problems.
  • Check to see if the switch located near the heating unit is switched on.  This often looks similar to a light switch and easy to mistakenly turn off.  (In one house, the switch was mounted upside down, so the unit was actually "on" when the switch was in the "down" position!).  Useful tip: Most thermostats get their power from the same electrical circuit that feeds the HVAC system.  So, if your thermostat is not responding, turning on the switch by the HVAC may be the solution!

4.    Furnace-related Issues

  • Check to see if the pilot lot has gone out (if your furnace has non-electric ignition).  The solution is to relight the pilot light.  If you are unsure how to this, contact your gas service provider.  If the pilot will not light or stay lit, call a service technician.
  • Most furnaces today have electronic ignition switches rather than a pilot light.  If that gets stuck, try switching the furnace off, wait a minute, then switch it back on. If your furnace has a reset switch, press it. After another minute, you should hear the furnace fire up.
  • Make sure the gas is turned on.  Trace the gas line back from the furnace to the meter, and if there is a handle that's perpendicular to the gas pipe, turn it so it's parallel. There should be no obstructions or kinks in the gas line. Also, if you have other gas appliances and they are all working, then you know the gas line is on and not obstructed.
  • Some furnaces have emergency cut-off switches that are activated when a door or service panel is removed. If the furnace door is not closed properly (such as after a filter cleaning, or accidentally bumped open), the cut-off switch will prevent the furnace from coming on.  Check to make sure all access doors are properly closed and secured.
  • Make sure the exhaust line or flue is clear.  I'm not talking about the chimney flue in your fireplace, but the part of your furnace that exhausts to the outside, usually through a metal duct.  Sometimes birds, drawn by the warmth, build nests in it.  To clean it, you'll need to turn off the furnace first.
  • High-efficiency furnaces can drain off several gallons of water a day during the heating season. If the drain lines become restricted by sediment or mold growth, the furnace will shut down. If the drain line is in unconditioned space, and the water in the line freezes, that, too, will cause the system to shut down.  Check the drain hose, and if it looks dirty, remove it and clean it with a mixture of 25% bleach + 75% water, and after flushing it for several minutes, replace the hose.

5.   Heat Pump-related Issues 

  • Check to see if the outdoor unit is covered in ice. It is normal for the coils to frost-over, especially if there is lots of moisture in the air (mist, rain, or sleet).  Your heat pump has a defrost cycle that normally melts this frost.  However, if the ice on the coils is extremely thick, never seems to melt, and only seems to get worse with time, then there could be a problem with the defrost cycle.  Try switching the system to "Emergency Heat" at the thermostat. Wait until the sun melts the ice off, then try turning the system back to "Heat."  If you do not hear the heat come on, or if you hear loud noises, turn the system back to "Emergency Heat" (thereby shutting off the outdoor unit) and call for service.
  • When outdoor temperatures stay below about 35 degrees, it is normal for the backup or auxiliary heat light (usually a blue or green light) to come on. The colder the temperatures, the longer this light will stay on. But if the light comes on and stays on, even when outdoor temperatures rise above 35-40 degrees, then there is a problem with your outdoor unit and you'll need to call for service.
  • Clean away leaves and debris around the outside unit that could be restricting the airflow.  Be sure the outside unit is not covered if you are trying to use it!


Never fear.  If none of these fixes your problem, we're always here to help!

Posted on 01/15/2015 7:28 AM by Tony Anderson
Thursday, 1 January 2015
Case Study: Ductless HVAC at Brentwood Middle School

Jeff Owens, Project Manager, describes the major project at Brentwood Middle School that installed a green, ductless, HVAC system expected to save 25%-30% of the energy previously required to heat and cool a large school building.



Brentwood Middle School opened in August 1972.  It's a large school with 1,250 students in grades 6 through 8. In 2014, it was named by as one of the top 30 schools in theO USA.  Learning can be hampered by environments where students are distracted by noise, or in temperatures that are too hot or too cold. In 2013, it was decided that the 41-year-old school should replace its antiquated HVAC system.  They chose a system that would need no ducts for conditioned hot and cool air, would keep classrooms quiet, would let teachers control their individual classroom's temperature, and would use no floor space for equipment.  The project required removing all the ceiling tiles, all lighting, all the old ductwork, all floor-mounted air handlers, and all roof-mounted equipment.  The work was done during two summer breaks so there was no need to close any classrooms.  

Mitsubishi VRF

The system uses  a Mitsubishi VRF (Variable Refrigerant Flow) system. In each of the classrooms we have a ceiling cassette that takes care of this particular room and it's thermostatically controlled by a white thermostat on the wall. The teacher can control the temperature in each room. Before there was one central thermostat controlling all the rooms.


This is called a ductless system and you have no ductwork above the ceiling and you have four directional blowers with air flowing in four different directions in the classroom. There are approximately 74 units throughout the building.  Another good feature for these Mitsubishis is that they're quiet - only 30-35 decibels. You can't even hear the thing running in the classroom. It is very quiet unlike a conventional system. Each cassette is connected to a condensing unit on the roof. There are eight condensing units on the roof and each feeds 15-20 air handlers. There is a flow of refrigerant and as the system requires heating or cooling it will flow the refrigerant needed to heat or cool a particular room.  This is a two-ton capacity unit so it can use as much as 24,000 BTUs of refrigerant.

Fresh Air

 Of course there has to be a way to bring fresh outside air into each classroom and that does require ducts and vents.  Reznor make-up units on the roof filter the air, and blowers pump the air to the vents. There are no return air ducts. The fresh air pumped in by the make-up units result in the rooms having a positive air pressure, which then exits through leaks around windows and doors.  There are five makeup air units on the roof that condition the outside air. 100% outside air goes in and is heated or cooled as required and then is directed into each classroom.

Energy Savings

 As the sun comes up in the morning, one side of the building requires cooling while the other side does not. An energy management system determines which of the eight condensing units to run.  This saves energy. The energy used is being measured by the energy management system and is expected to be 25 to 30% less than the old system.  Data from the old system has been retained and in a year we should be able to report exact figures.

Posted on 01/01/2015 1:10 AM by Tony Anderson

Important Tips & Advice



You often don't think about your heating or air-conditioning system until something goes wrong. But there is so much you can do to help keep your system from breaking down. We regularly post information to help you learn what you can do to keep your system running, to save money and energy.  Search our many posts, videos, and podcasts, for valuable information that is never a sales pitch. Subscribe to receive an email when something new is posted, so you won’t miss any important tips.

Choosing a Repair Company

Whether you’re talking about heating or cooling, repairing or replacing a system, you want a company that can advise you reliably based on what is in your best interest, not based on what is convenient or what earns them the most money (commissions). We'll help you choose the best solution to fit your needs. Check out our many posts at HVAC News You Can Use and our podcasts.

Going Green

We're concerned about the environment and know all the latest technologies - such as geothermal systems, LED lights, and smart thermostats - that can reduce energy and put more "green" in your pocket!  We've provided HVAC systems in certified LEED buildings and written many posts on ways to Go Green.

The Sign of Service

We are a repair company performing a full range of commercial and residential heating, air conditioning, energy management and comfort products service, maintenance, and installation. We are a locally-owned company serving Nashville-Davidson County and the surrounding counties including Williamson, Rutherford, Wilson, Sumner, Robertson, and Cheatham.

Who We Are

Our service technicians are fully trained and experienced.  We can tackle the most complicated system to the simplest of systems – from large commercial plants to single-family homes.  Our ownership group of Eddie Hutton, Tony Anderson, Roger Eldridge,  Swaney Powers and Alan Seilbeck have over 125 years combined experience as leaders in the HVAC industry.


We are proud of our dispatchers that respond to your telephone call. When your system is down they make things happen. Our trucks are loaded with most parts needed for a quick repair. You can call day and night 7 days a week. Our normal weekday hours are 7:00AM to 5:00PM. Click on the button below to schedule a service call online. Emails and forms can only be answered weekdays from 7-5.”  

615-832-8500 Online Service Call


Did you know you should service your HVAC on a regular schedule – just like you would your car?  We have specialized maintenance programs to ensure the clean, energy efficient and safe operation of your HVAC systems.  This helps minimize service interruptions/breakdowns and maximize your equipment's lifespan.  All maintenance contract customers are assigned a primary technician that will get to know your facility and equipment and will treat it like his own.  You’ll receive discounts on repairs or new installations, and get priority service when it is cold or hot outside and you need service promptly.  Plus, maintenance contract customers are never charged overtime rates for emergency services after-hours, weekends or holidays. We’ll teach you how to save on maintenance costs by showing you things you can do yourself and when you need a technician. Here are some good posts:  Repair vs. Replace, Things to Try Before Calling for Service, Springtime Tips that Pay Off.


Our team takes on HVAC projects for office, school, retail and industrial facilities. Check out these case studies:

Replacement of a 250-ton Cooling Tower

Ductless HVAC at Brentwood Middle School