Friday, 31 October 2014
Results of Our Smart Thermostat Poll

In August, we began our Smart Thermostat Poll to get your input on some of the features manufacturers are now offering on their new crop of thermostats.  Are manufacturer's over-engineering these or are these really features people want?  We put it to the test, by asking which features you liked or thought you might use (a "yes" answer) and which features you either didn't care about or wouldn't use (a "no" answer).  Here's a summary of the results*:

The features most users said they wanted or would use are:

  • Reminders to change your air filters.
  • Allowing you to override your "normal routine" when on vacation (away mode).
  • Alerting you when the temperature in your home gets too cold or too hot, which may mean your HVAC unit isn't working.
  • Allow you to run only the fan (to circulate air) without having to run the air conditioner or the heat.
  • Having the thermostat derive its power from your HVAC (instead of running on batteries).
  • Automatically adjusting for daylight savings time.
  • Automatically downloading software updates from the Internet.

Features users said they would be least likely to use were:

  • Having a portable (handheld) thermostat control that can be used in any room of the house.
  • Having the display in different languages.
  • Being able to upload a photo that displays on the thermostat's screen, with screen saver and slideshow features.

Thank you to all who have already taken the poll.  If you haven't taken the poll yet, there's still time (click here)!  Plus, just for taking the poll, we'll send you a coupon good for 10% off the installation of any thermostat of your choice. Enter your name and email address at the bottom of the poll.  To be eligible your home must be in Davidson, Williamson, Rutherford, Wilson, Sumner or Cheatham counties.

With all the different models, prices, and features, and 10% off installation, what's YOUR excuse for not saving energy and money?

* If you'd like the detailed results (all categories with percentages of responses), subscribe to our blog and we'll email the detailed results to you.

Posted on 10/31/2014 4:39 AM by Tony Anderson
Wednesday, 15 October 2014
A Compilation of Our Fall Maintenance Blogs
Over the years, we've posted lots of great tips and answers to customers' questions on our blog.  Now, we've compiled and edited all the posts dealing with fall maintenance into a single resource.  We've even included links to the videos (see icons) that first appeared with these articles.  Enjoy!  Download the PDF here.
Posted on 10/15/2014 2:35 AM by Eddie Hutton
Wednesday, 1 October 2014
Deadly Carbon Monoxide from Cracked Heat Exchangers

This photo shows a major safety issue that can occur from a cracked heat exchanger.  The heat exchanger is where hot forced air warms the inside air that passes through your furnace unit.    Tiny cracks can develop in your heat exchanger, causing carbon monoxide to leak out into your home.  Carbon monoxide is a deadly, colorless, and odorless gas (it's not like having a gas leak which can smell like rotten eggs!).  This poisonous gas can kill you, your family, and pets within hours.  That's why it's so important to have your heat exchanger checked out in the fall just before the heating season starts.

In this photo, condensate from the coils above the heat exchanger has dripped down onto the galvanized heat exchanger coils resulting in the rust and cracks you see here… cracks which could have leaked carbon monoxide!  This Maytag residential gas/electric package unit was still under warranty when this was found, just 8 years after installation.  Lucky for the homeowners, they did not succumb to carbon monoxide poisoning, and the warranty paid for the replacement of the heat exchanger.

Read more about heat exchangers in two of our previous blogs:  Fall Maintenance Secrets - Heat Exchangers and Do You Need a Stainless Steel Heat Exchanger?

Now is a good time the time to check your heat exchanger before the heating season starts.  And while you're at it, check your carbon monoxide detector, too!  

Posted on 10/01/2014 9:05 AM by Tony Anderson